Kursuse/teemade ülevaade

  • Üldine

    Ahenda kõik Laienda kõik

    The course is concerned with improving students’ speaking and listening skills in presenting, negotiating and participating in meetings.Students will enhance their public speaking skills, learn how to deal with questions and objections, negotiate, chair and participate in meetings and videoconferences. It also focuses on enhancing writing skills needed for business communication.

  • September 1 - October 20

    PRESENTATIONS
    Parts and language of presentations,body language, using visuals, cultural differences, dealing with questions, formal and informal language.

    A widely recognised TED talk by Amy Cuddy on how our body language does not only shape people's perceptions of us but also has a significant impact on our self-esteem and performance.

    https://www.ted.com/talks/amy_cuddy_your_body_language_may_shape_who_you_are#t-1233884

    Watch the video and summarise the most important points for yourself. 

  • September 15

    There is no meeting in the classroom on Sept 15, this time is for individual work. Please follow the instructions below.

  • September 22

    INTRODUCTION TO A PRESENTATION

    Prepare a short 3-minute introduction to a presentation on a topic of your own choice. The introduction has to be delivered by heart, no slides are needed, effective opening techniques have to be used.

  • October 6

    DESCRIBING A VISUAL

    Each student will find a graph, bar chart, pie chart etc. describing changes in sales, profits, share price, market share etc. The data could be real or imaginary, compiled by the student themselves. If the data is taken from a source, pay special attention to the fact that all the information (title, legend, numbers) on the slide has to be in English.

    The student will display the graph in form of a slide and will make a 3-minute presentation introducing the slide and data. The presentation has to be delivered by heart using the appropriate vocabulary and include relevant background details that have influenced the change/trend described.


  • October 13 and 20

    FULL PRESENTATION

    The students will do the presentation individually, the exact instructions are given by the lecturer in class. The students will have to sign up for the presentation in class in advance. The length of the presentation is about 10-12 minutes plus a few minutes for Q and A.
    Please upload the presentation slides using the link below.

    The graded aspects:

    • opening technique - hook
    • structure - using signalling and signposting
    • quality of visuals
    • body language - gestures, eye contact, posture
    • language - clarity, choice of words
    • voice - pace, intonation, loudness
    • dealing with Q&A - repeating and/or paraphrasing questions, etc.



  • Weeks 1-15

    BUSINESS LETTERS/EMAILS
    structure and layout of business letters/emails, most common types of business documentation

  • Meetings Oct 27 and Nov 3

    MEETINGS
    Language of meetings, participating in and chairing a meeting, types of meetings.

    In addition to the file Meetings, you could read about planning and conducting effective meetings in the link below.


    Watch the video about chairing meetings (link below) and do vocabulary exercises in the file Participating in and chairing meetings (key is provided in the file).


  • November 3

    Reply to letter in the file Written home assignment and submit it as a pdf using the Upload Home Assignment function below.


  • November 10

    CLASSROOM MEETING + MINUTES OF THE MEETING

    Read the case Fast Fitness and listen to the audio, interviews with candidates, and prepare for the classroom meeting. Look through the sample action points/minutes, file Meetings on p.9 and be prepared to take minutes.

    Groups for meetings will be formed in class.

  • Negotiations November 17, 24 and December 1

    NEGOTIATIONS

    Stages of a negotiation, bargaining, small talk/socializing, negotiation styles.

    Using conditional sentences in negotiations is important. You cannot negotiate/bargain without using conditional sentences.

    See theory on conditional sentences, link below, to help you do exercises 61.3 and 62.3 on p 7 (file Negotiations)

    https://www.grammarly.com/blog/conditional-sentences/


  • December 8 - Classroom negotiation and Written Exam

    CLASSROOM NEGOTIATION at 10.30 in your regular classroom either SOC-312 or SOC-313

    Detailed instructions and role cards will be given in class.

    WRITTEN EXAM for the students of Anne Lelumees after the oral assignment appr at 12.00

    For revision see the materials in Week 1-15 Business emails and letters and the revision file below.

    The written exam will include the following: 

    1) writing two business letters/emails using appropriate style and tone and standard email/letter-writing phrases

    2) changing informal style/tone into formal style/tone

    The two emails/letters will be basic types of business correspondence - enquiries, replies, follow-up letters/emails to telephone conversations/meetings


  • December 9 at 12.00 in SOC-214

    Written exam for the students of Anu Lehing, Friday, Dec 9 at 12.00-13.30 in SOC-214

    See instructions and revision exercises above.

  • December 15

    ORAL EXAM
    The materials include case description, points to be considered in advance and the agenda - points to be negotiated at the oral exam.

    Preparation:
    1) Form groups of four students and agree on the roles - two represent the tour operator and two the hotel (see the case materials below)
    2) Discuss and agree on the strategy to be used at the negotiation with your partner, but not with the representatives of the other company
    3) The negotiation will take place according to the schedule, see the link Sign up for oral exam below. 

    4) The negotiation will last for 30 minutes and each student has to participate actively (speak for about the same amount of time) and will be graded individually.

    Forming groups and signing up for Oral Exam, use the link below

    https://docs.google.com/spreadsheets/d/1Bj6Km3GKiW0G2ZI1NanMhPiOHj21ItomPfG9myb_8iE/edit?usp=sharing